ursa88 Privacy Policy

1 Introduction and Scope

ursa88 ("we", "us", or "the platform") operates a safe and trusted service for online gaming users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use ursa88's website, mobile interface, or related services, why we collect it, and how we manage that information.

By using our services, you are considered to have agreed to the terms described in this Privacy Policy. If you disagree with any part of this Policy, you are requested to refrain from using our services. This Policy may be updated from time to time, and we will make reasonable efforts to notify you of any significant changes.

2 What Information We Collect

ursa88 collects various types of information to operate its services properly, ensure security, and improve the user experience. The categories are described in detail below:

2.1 Information You Provide Directly

Information you provide to us when registering an account or using our services:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for identity verification when required)
• Banking and payment information — bKash, Nagad, Rocket account numbers (for transaction processing only)
• Security questions and account recovery information

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device information (operating system, browser type)
• Login time and date, session duration
• Gaming activity and betting history
• Records of deposit and withdrawal transactions
• Browsing behavior through cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may receive relevant information from identity verification service providers or payment gateway partners, which is used solely to confirm the security of your account and the validity of transactions.

3 How Your Information Is Used

ursa88 uses your personal information only for the legitimate purposes listed below, and for no other purpose:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To ensure gaming services, financial transactions, and customer support.
• Identity and Age Verification: To verify a user's identity and minimum age at the time of account registration.
• Fraud Prevention: To detect and prevent suspicious activity and maintain the security of the platform.
• Responsible Gaming: To monitor your gaming behavior to identify potential issues and ensure a responsible gaming environment.
• Service Improvement: To analyze user experience and improve the quality of our platform.
• Legal Compliance: To meet applicable legal and regulatory obligations.
• Communications: To send important account updates, transaction notifications, and security-related information.

4 Data Storage and Security

4.1 Storage Location and Duration

Your personal information is stored on secure servers and protected using industry-standard SSL (Secure Socket Layer) encryption technology. Information may be retained while your account is active and, after you stop using the service, for as long as required by applicable law.

4.2 Security Measures

ursa88 applies the following technical and organizational measures to protect your information:

• SSL/TLS encryption for both transfer and storage
• Two-factor authentication option
• Regular security audits and vulnerability testing
• Access to data restricted to authorized personnel only
• Automated alerts for suspicious logins and transactions
• Data backup and disaster recovery planning

However, transmitting data over the internet cannot be made completely secure. We strive to ensure the highest level of protection, but it is important to acknowledge that no method is 100% secure.

5 Sharing Information with Third Parties

ursa88 does not sell or rent your personal information. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Processing: Only the information necessary to complete transactions with payment service providers such as bKash, Nagad, and Rocket.
• Identity Verification: With authorized verification agencies for the KYC process.
• Game Providers: Game software providers such as Pragmatic Play, PG Soft, JILI, and Spribe may receive limited information for operational purposes.
• Legal Obligations: We may be required to provide necessary information to relevant authorities to comply with court orders, government directives, or applicable law.
• Fraud Prevention: With fraud detection agencies when necessary to ensure financial security.

All third-party partners are contractually bound to uphold the same strict privacy standards as this Policy, and may use the information they receive only for the specified purpose.

6 Cookies and Tracking Technologies

ursa88 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help remember your preferences and settings.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform, login sessions, and security.
• Functional Cookies: To remember your language preferences and customization settings.
• Analytics Cookies: To analyze platform usage and improve service quality.

6.2 Cookie Control

You can control or delete cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform.

7 Your Rights and Controls

As a ursa88 user, you have the following rights over your personal information:

• Right to Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances, subject to legal and regulatory obligations.
• Right to Restrict Processing: The right to request that processing of your information be limited for specific purposes.
• Right to Data Portability: The right to request the information you have provided in a structured format.
• Right to Object: The right to object to the processing of your information on specific grounds.
• Right to Withdraw from Marketing: The right to opt out of promotional communications at any time.

8 Minor Protection Policy

ursa88 is firmly committed to protecting minors. Our platform is for individuals aged 21 or above only, and we do not knowingly collect personal information from minors under any circumstances.

Age verification is mandatory at the time of account registration. If we learn that a minor is using our services, that account will be immediately closed and all associated information will be deleted.

If you suspect that a minor is using ursa88, please contact us.

9 Policy Changes and Updates

ursa88 reserves the right to periodically review and update this Privacy Policy. This Policy may change due to changes in services, legal requirements, or business operations.

For any significant changes, we will send a notification to your registered email and clearly note it on the website. Your continued use after the Policy is published will be considered consent to the updated Policy.

We recommend that you visit this page regularly to stay up to date with the latest Privacy Policy.